Braid
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The AI operating layer for hospitality

Great hospitality.
Calm control.

Bring the moving parts of your venue together. More clarity for your team. More room for the work you love.

Open Braid Explore the platform

Built on the floor.
Designed for the whole business.

Braid's turquoise emblem on a deep green signboard
One venue. Every moving part.

From the first delivery to the last guest.

StockPeopleOperationsGuests

01 / The platform

Everything it takes.
All coming together.

Hospitality runs on hundreds of small decisions. Braid connects the information and follow-through behind them, in one place.

01

Know your stock.

Purchasing, receiving, recipes and stocktakes. Keep the journey from supplier to service connected.

  • Purchasing
  • Receiving
  • Stocktakes
02

Keep work moving.

Turn the details of a busy venue into shared tasks, clear ownership and a handover your next shift can follow.

  • Tasks
  • Shift notes
  • Follow-through
03

Bring your team together.

Connect the calendar, meetings, contacts and documents that keep people working from the same page.

  • Calendar
  • Meetings
  • Contacts
04

Know the people you welcome.

Keep guest relationships, loyalty and reviews close to the operation, so feedback can inform what happens next.

  • Guest profiles
  • Loyalty
  • Reviews

02 / Intelligence with context

Your experience.
A connected perspective.

Great operators know which questions to ask. Braid brings your operational context closer to the answer.

01

Start with your operation.

Your venues, people and ways of working give the information its meaning.

02

Make the next step clear.

Connect an observation to the underlying work, with an owner and a path forward.

03

Keep people in control.

AI helps with the detail. Your team brings the judgement and makes the decisions.

03 / Our beginnings

Collingwood
Melbourne, Australia

Built where
hospitality happens.

Braid began at Slowpoke Lounge & Lookout, a rooftop bar in Melbourne.

Running a venue means holding a lot together: deliveries, people, guests and the details between services. Braid grew from that everyday work, with a simple ambition: give operators a calmer way to run the whole business.

From one working venue, with the whole operation in mind.

Made for the way hospitality works

Bring it all together.

Open Braid